AI receptionist in Kochi
Malayalam, end to end, on your existing number.
Kochi runs its business phone in Malayalam and expects to be answered in it. FrontivaAI holds the whole booking in Malayalam - the service, the day, the time said back as Malayalam words, the confirmation - and switches to English or Hindi the moment the caller does. It answers on the first ring at 10 pm and on Sunday, books into your real calendar, and writes down every call.
At a glance
| Business type | What it handles | What callers here speak |
|---|---|---|
| Hospitals and clinics (Kadavanthra, Panampilly Nagar, Edappally) | Patient bookings, OPD timings, report status | Malayalam, English |
| Dental and skin clinics (Palarivattom, Vyttila) | Treatment bookings, price ranges, follow-ups | Malayalam, English |
| Hotels and homestays (Fort Kochi, Marine Drive, Willingdon Island) | Reservation enquiries, published rates, directions | Malayalam, English, Hindi |
| Ayurveda and wellness centres (Tripunithura, Kakkanad) | Package enquiries, therapist-assigned bookings | Malayalam, English |
| Real estate (Kakkanad, Aluva, Maradu) | Buyer qualification, site-visit booking | Malayalam, English |
Before you buy in Kochi: the honest fit check
Kochi is a good fit now that Malayalam is supported end to end - the agent takes a complete booking in it, with numbers, dates and times spoken as Malayalam words rather than digits read out in English. The tourist trade brings in languages nobody could reasonably cover; those callers get a clean handover to your desk rather than a half-understood booking.
- Malayalam, English and Hindi on one call, switching mid-sentence
- Malayalam numbers, dates and times spoken as Malayalam words
- Tamil, Telugu, Kannada, Marathi and Bengali on the same number
- Gujarati and Punjabi are not supported
What a Kochi line sounds like
A patient opens in Malayalam, gives the day in Malayalam and the time in English, and never has to choose a language from a menu. Hotels and homestays on the Fort Kochi side take a different call - a booking enquiry at an hour no front desk is staffed, often from outside Kerala in English or Hindi. The same number handles both.
You can see everything it did
This is the part most voice AI does not give you, and it is the question to put to every vendor you talk to. Every call is written down and kept: the full transcript both ways, the language it was held in, what was booked, how long it ran and what that minute cost. You can watch a call arrive live and read it filling in as it happens, or pull it onto your own phone mid-conversation. Two screens exist that we have not seen a competitor publish at all - What the AI Says, the exact words the agent is allowed to use, assembled from the live configuration so it cannot drift from what actually runs; and What the AI Knows, the answer sheet you loaded. If it quotes a price, you can see where it got it.
- Live Calls - watch a conversation as it happens, and take it over mid-call
- Call Logs - full transcript, language, outcome and duration, kept twelve months
- What the AI Says and What the AI Knows - the script and the answer sheet, both readable
- Minutes - what every call cost, to the paisa, with alerts at 80% and 95% of your plan
- Missed Calls and Booking Funnel - what used to be lost, and where bookings drop off now
- Staff and Availability, Holidays and Closures - change your hours at 9am and it quotes them at 9:01
Taking over a Kochi number
Your number stays on your board, your Google listing and your Justdial page. Conditional forwarding is the standard handset code on every operator in the Kerala circle - busy, unanswered and unreachable go to the agent, and a call you pick up yourself never reaches it. Nothing changes for the person dialling, and you can turn it off from the handset in ten seconds.
Frequently asked questions
Does it really speak Malayalam, or just understand it?
It holds the whole conversation in Malayalam - asks, answers, quotes the prices you loaded, and says dates and times as Malayalam words. It switches to English or Hindi only when the caller does.
What is the best AI receptionist for a Kochi clinic?
Test three things on any of them: does it complete a booking in Malayalam, does it write into your real calendar rather than take a message, and can you read the transcript afterwards. Ring +91 79714 41998 and check all three before a sales call.
Do I need a new phone number?
No. Keep the number on your board and forward it.
What does it cost?
Rs 7,000 a month including 1,000 minutes, then Rs 7 a minute. No setup fee and no lock-in.
Can I see what it said to a patient?
Every call has a full written transcript in the dashboard, kept for twelve months, with the language it was held in.
Does it work for a homestay with overseas guests?
It takes Malayalam, English and Hindi plus five other Indian languages. A guest calling in a language outside that set is handed to you rather than guessed at.
Call the AI on +91 79 7144 1998, or book a demo.
If this sounds familiar
- We keep missing calls - what is that costing?
- Customers ring after we close
- The line is engaged all morning
- Should I hire a receptionist?
- People book and then do not turn up
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