AI Receptionist for Coaching Institutes
The parent who cannot reach you enquires at the next institute
FrontivaAI answers your institute phone on the first ring - at 9 pm, on Sunday, and while your front desk is mid-counselling. It qualifies the student, books a free demo class or counselling session into your real calendar, and confirms on WhatsApp with your Google Maps pin.
Why these calls get lost today
- Admission enquiries arrive at night and at weekends, when the office is shut
- Counsellors are with a walk-in family while the phone rings unanswered
- Parents compare three institutes in one evening and book with whoever picks up
- Admission season volume is impossible to staff for
- Demo-class no-shows, because nothing was confirmed in writing
What happens on a call
- Taps Call at 9:40 pm about JEE coaching for their son - Answered on the first ring. Qualifies the class and board, and books a free demo class at the earliest genuine slot.
- Wants a demo 'sometime tomorrow afternoon' - Reads your live hours and faculty capacity and offers only times you can honour. It never invents a slot.
- Asks what the NEET course fee is - Quotes the 'about' figure from your fee list and says the counsellor confirms the exact fee and any scholarship. It never invents a number.
- Asks which batches are running and when they start - Reads the batches and timings you entered - weekday, weekend, crash course - and books the demo into one.
- Asks about selection results or a named teacher - It never quotes a rank or a percentage it cannot verify. It books the counselling session and routes the question to you.
- Starts in English, switches to Hindi - Follows in the same voice and stays in Hindi for the rest of the call.
- Rings while your desk is counselling a walk-in - Still answered. Your counsellor is not interrupted and the caller is not put on hold.
- Wants to move or cancel a demo - Finds the booking by their number and moves it - one booking afterwards, never two.
- Hangs up - WhatsApp confirmation with your Maps pin, then a reminder before the demo.
How it works
- The phone is answered - In under a second, 24x7, on your own institute number.
- The AI qualifies the enquiry - Class, board, target exam - one question at a time, in the parent's language.
- It books the demo - A free demo class or counselling session in your live calendar, with faculty capacity respected.
- Everyone is told - WhatsApp confirmation to the parent, the enquiry on your dashboard, a reminder before the demo.
What you see on your screen
- Calendar - today at a glance, by faculty and counsellor.
- Demo classes - every demo and counselling session in one list, whoever created it.
- Students - who enquired and what they booked. Returning callers are recognised by their number.
- Calls - every call with a full written transcript and summary.
- Front desk - your team books here, and those slots vanish from what the AI offers immediately.
- Hours and faculty - opening hours, days off, which faculty and counsellors are in.
- What the AI knows - your courses, fees, batches and address. Nothing outside this is ever said to a caller.
- Minutes and quality - how many minutes you have used, and how every call scored.
What changes, for whom
- For the director - Admission season stops being a staffing problem. One recovered admission covers many months of the fee.
- For counsellors - The phone stops interrupting the family in front of them, and every enquiry arrives already qualified.
- For the front desk - No more taking names on paper at 9 pm.
- For parents - Somebody answers after work hours, and the demo is confirmed on WhatsApp.
What it costs
₹7,000 a month including 1,000 voice minutes, then ₹7 a minute.
Or ₹70,000 a year, two months free. No setup fee, no lock-in.
What it does not do
- It speaks English and Hindi, not Tamil or Telugu - a caller who speaks neither needs your front desk.
- It never commits selection results, ranks or a named faculty member. It books the demo and routes those questions to your counsellor.
- Fees are quoted as 'about' figures only. The exact fee, scholarships and instalments are confirmed by your counsellor.
- Calls are transcribed, not recorded - you get the written text of every call.
- It does not connect to any LMS or CRM. The calendar and student list live in the dashboard we give you.
Frequently asked questions
Can it book a free demo class?
Yes. It qualifies the class and target exam, checks your live hours and faculty capacity, books the demo and sends a WhatsApp confirmation.
Will it quote our fees?
It quotes the 'about' figure from your fee list and hands the exact fee, scholarships and instalment questions to your counsellor. It will not invent a number.
Can it talk about our results and selections?
No, deliberately. It will not quote a rank or a selection percentage it cannot verify - those go to your counsellor. That protects you from a promise nobody can stand behind.
Does it handle admission-season volume?
That is the point. It answers every call at once regardless of hour, and your counsellors only see qualified enquiries.
Which languages?
English and Hindi, switching mid-call. Not Tamil or Telugu.
What does it cost?
Rs 7,000 a month including 1,000 voice minutes, then Rs 7 a minute. One recovered admission usually covers many months.
Call the AI on +91 79 7144 1998, or book a free demo.
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