AI Receptionist for Coaching Institutes

The parent who cannot reach you enquires at the next institute

FrontivaAI answers your institute phone on the first ring - at 9 pm, on Sunday, and while your front desk is mid-counselling. It qualifies the student, books a free demo class or counselling session into your real calendar, and confirms on WhatsApp with your Google Maps pin.

Why these calls get lost today

• Admission enquiries arrive at night and at weekends, when the office is shut
• Counsellors are with a walk-in family while the phone rings unanswered
• Parents compare three institutes in one evening and book with whoever picks up
• Admission season volume is impossible to staff for
• Demo-class no-shows, because nothing was confirmed in writing

What happens on a call

• Taps Call at 9:40 pm about JEE coaching for their son - Answered on the first ring. Qualifies the class and board, and books a free demo class at the earliest genuine slot.
• Wants a demo 'sometime tomorrow afternoon' - Reads your live hours and faculty capacity and offers only times you can honour. It never invents a slot.
• Asks what the NEET course fee is - Quotes the 'about' figure from your fee list and says the counsellor confirms the exact fee and any scholarship. It never invents a number.
• Asks which batches are running and when they start - Reads the batches and timings you entered - weekday, weekend, crash course - and books the demo into one.
• Asks about selection results or a named teacher - It never quotes a rank or a percentage it cannot verify. It books the counselling session and routes the question to you.
• Starts in English, switches to Hindi - Follows in the same voice and stays in Hindi for the rest of the call.
• Rings while your desk is counselling a walk-in - Still answered. Your counsellor is not interrupted and the caller is not put on hold.
• Wants to move or cancel a demo - Finds the booking by their number and moves it - one booking afterwards, never two.
• Hangs up - WhatsApp confirmation with your Maps pin, then a reminder before the demo.

How it works

1. The phone is answered - In under a second, 24x7, on your own institute number.
2. The AI qualifies the enquiry - Class, board, target exam - one question at a time, in the parent's language.
3. It books the demo - A free demo class or counselling session in your live calendar, with faculty capacity respected.
4. Everyone is told - WhatsApp confirmation to the parent, the enquiry on your dashboard, a reminder before the demo.

What you see on your screen

• Calendar - today at a glance, by faculty and counsellor.
• Demo classes - every demo and counselling session in one list, whoever created it.
• Students - who enquired and what they booked. Returning callers are recognised by their number.
• Calls - every call with a full written transcript and summary.
• Front desk - your team books here, and those slots vanish from what the AI offers immediately.
• Hours and faculty - opening hours, days off, which faculty and counsellors are in.
• What the AI knows - your courses, fees, batches and address. Nothing outside this is ever said to a caller.
• Minutes and quality - how many minutes you have used, and how every call scored.

What changes, for whom

• For the director - Admission season stops being a staffing problem. One recovered admission covers many months of the fee.
• For counsellors - The phone stops interrupting the family in front of them, and every enquiry arrives already qualified.
• For the front desk - No more taking names on paper at 9 pm.
• For parents - Somebody answers after work hours, and the demo is confirmed on WhatsApp.

What it costs

₹7,000 a month including 1,000 voice minutes, then ₹7 a minute. Or ₹70,000 a year, two months free. No setup fee, no lock-in.

What it does not do

• It speaks English, Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi and Bengali, not Gujarati and Punjabi - a caller who speaks none of these needs your front desk.
• It never commits selection results, ranks or a named faculty member. It books the demo and routes those questions to your counsellor.
• Fees are quoted as 'about' figures only. The exact fee, scholarships and instalments are confirmed by your counsellor.
• Calls are transcribed, not recorded - you get the written text of every call.
• It does not connect to any LMS or CRM. The calendar and student list live in the dashboard we give you.

Frequently asked questions

Ask for a test number, or book a free demo.

If this sounds familiar

• We keep missing calls - what is that costing?
• Customers ring after we close
• The line is engaged all morning
• Should I hire a receptionist?
• People book and then do not turn up

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