Looking for a Vapi alternative?
A platform gives you the parts. This one arrives assembled.
Vapi belongs to a category of developer platforms for building voice agents: you get the APIs, the orchestration and the control, and you assemble the agent - the prompt, the tools, the telephony wiring, the calendar logic, the error handling. That is exactly the right product if you are building something. FrontivaAI is the other kind of thing: a finished AI receptionist for an Indian business, already loaded with your services, prices, hours and staff, answering your existing number in about three days.
At a glance
| FrontivaAI | Voice-agent platforms | |
|---|---|---|
| What you are buying | A working AI receptionist | Building blocks to make one with |
| Who builds the agent | We do, before handover | You do |
| Needs a developer | No | Yes, and one who stays |
| Time to a line you would put your name on | About three days | However long your team needs |
| Your prices, staff and hours | Loaded during onboarding | Yours to model and maintain |
| Pricing shape | Flat Rs 7,000/month including 1,000 minutes | Usage-based - check their site |
| Who owns the edge cases | Us | You, permanently |
| Best fit | A business losing calls it never sees | A team building a voice product |
The honest question is whether you want to build
Every voice-agent platform demo works. The gap between a demo that works and a line your clinic can put its name on is the part nobody shows: what happens when two callers ring at once, when somebody speaks Kannada, when the caller asks for a slot that does not exist, when a tool call fails halfway, when a name comes back from speech recognition in the wrong script. Those are weeks of work, and they are work you own forever once you start. A platform is the right buy when that work is your product. It is the wrong buy when your product is dentistry.
When a developer platform is the better choice
We would rather you bought the right thing.
- You have engineers and you want control of the prompt, the model and the voice
- You are building voice into your own product, or reselling agents to clients
- Your use case is not a front desk - outbound at scale, IVR replacement, something bespoke
- You need a language or a country we do not cover
- You want to own the whole stack and are prepared to maintain it
When a finished receptionist is the better choice
The problem this solves is narrower and much more common.
- You run a clinic, salon, institute or property desk and you have no developer
- You want the phone answered this month, not a project plan
- You want appointments in a calendar your staff already use, not an API response
- Your callers switch between English, Hindi and a regional language mid-sentence
- You would rather somebody else owned the edge cases
What FrontivaAI does not do
So the comparison is fair in both directions.
- No agent builder, no prompt editor and no API for constructing your own agents
- You cannot bring your own model, your own voice provider or your own telephony
- No SIP trunking or number pools - you forward a number you already have
- One business line per tenant, not a multi-tenant platform you resell
- English, Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi and Bengali. It does not speak Gujarati or Punjabi
- Calls are transcribed, not recorded
- No integration into practice-management, LMS or CRM systems
Why there is no feature-by-feature table here
Their products, plans and prices change, and we are not going to quote numbers for a company we cannot verify on the day you read this. Check their own site for current details, then judge this page on what it claims about us: Rs 7,000 a month, 1,000 voice minutes, eight languages, live in about three days, no lock-in.
The short answer
If you want to build a voice agent, buy a platform - they are good at that and we are not one. If you want your phone answered and the appointment booked, that is the whole of what this is.
Frequently asked questions
Is FrontivaAI a replacement for Vapi?
Only if what you wanted was a finished receptionist rather than a toolkit. It is not a platform and does not try to be one.
Can I build my own agent on FrontivaAI?
No. You can change the knowledge base, services, prices, hours, staff and which languages your line uses, from the dashboard. You cannot edit the underlying agent or bring your own model.
Do I have to change my number?
No. You keep it and forward it, and you choose which calls go - busy, no answer, after hours, or everything.
What does it cost?
Rs 7,000 a month including 1,000 voice minutes, then Rs 7 a minute. No setup fee and no lock-in.
Which languages does it handle?
English, Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi and Bengali, including switching between them mid-call. It does not speak Gujarati or Punjabi.
Can I try it before deciding?
Call the number on this site and talk to our own agent. It is the same product, answering for us.
Call the AI on +91 79 7144 1998, or book a demo.
If this sounds familiar
- We keep missing calls - what is that costing?
- Customers ring after we close
- The line is engaged all morning
- Should I hire a receptionist?
- People book and then do not turn up
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Common questions: what it costs in India · does it speak Hindi · does it speak Telugu · does it speak Tamil · does it speak Kannada · does it speak Malayalam · does it speak Bengali · does it work with call forwarding · does it send a WhatsApp confirmation · can it transfer to a person · what if it does not understand
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