Looking for a Retell AI alternative?
The demo is the easy part. This is the rest of it.
Retell AI sits in the voice-agent platform category: you configure an agent, wire it to telephony and to whatever systems it needs, and run it. The building is genuinely fast on platforms like this - that is their strength. FrontivaAI is not a platform. It is one product, an AI receptionist for an Indian SMB, and what you are buying is the part that comes after the demo: the knowledge base loaded with your prices, the calendar that cannot double-book, the languages tested on real calls, and somebody else on the hook when it gets something wrong.
At a glance
| FrontivaAI | Voice-agent platforms | |
|---|---|---|
| What you are buying | A working AI receptionist | Building blocks to make one with |
| Who builds the agent | We do, before handover | You do |
| Needs a developer | No | Yes, and one who stays |
| Time to a line you would put your name on | About three days | However long your team needs |
| Your prices, staff and hours | Loaded during onboarding | Yours to model and maintain |
| Pricing shape | Flat Rs 7,000/month including 1,000 minutes | Usage-based - check their site |
| Who owns the edge cases | Us | You, permanently |
| Best fit | A business losing calls it never sees | A team building a voice product |
What actually takes the time
Standing an agent up takes an afternoon on any decent platform. What takes the weeks is everything that is specific to a real business, and it does not get shorter because the platform is good.
- Loading services, prices you are willing to quote, durations, staff and their availability
- Working hours, lunch, weekly off, festivals and one-off closures
- Making booking check live availability instead of inventing a slot
- Deciding what the agent must refuse to answer, and testing that it does
- Handling the caller who switches language mid-sentence, and the name that comes back in another script
- Reading the first two weeks of transcripts and closing the gaps they expose
When the platform is the better choice
We would rather you bought the right thing.
- You have engineering time and the agent is yours to own
- You need a flow no front-desk product will have - screening, surveys, collections at scale
- You want to swap models or voices and tune latency yourself
- You are building this into a product you sell
- You need markets or languages outside India
When this is the better choice
Narrower problem, much more common.
- Nobody in your business is going to maintain an agent, ever
- You want it live in about three days with your prices already in it
- You want a written transcript and a summary of every call without building that
- Your callers are Indian and they will not stay in one language
- You want somebody to blame, politely, when a booking goes wrong
What FrontivaAI does not do
So the comparison is fair in both directions.
- No agent builder, no prompt editor and no API for constructing your own agents
- You cannot bring your own model, your own voice provider or your own telephony
- No SIP trunking or number pools - you forward a number you already have
- One business line per tenant, not a multi-tenant platform you resell
- English, Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi and Bengali. It does not speak Gujarati or Punjabi
- Calls are transcribed, not recorded
- No integration into practice-management, LMS or CRM systems
Why there is no feature-by-feature table here
Their products, plans and prices change, and we are not going to quote numbers for a company we cannot verify on the day you read this. Check their own site for current details, then judge this page on what it claims about us: Rs 7,000 a month, 1,000 voice minutes, eight languages, live in about three days, no lock-in.
The short answer
If you want to build a voice agent, buy a platform - they are good at that and we are not one. If you want your phone answered and the appointment booked, that is the whole of what this is.
Frequently asked questions
Is FrontivaAI a replacement for Retell AI?
Only if what you wanted was a finished receptionist rather than a toolkit. It is not a platform and does not try to be one.
Can I build my own agent on FrontivaAI?
No. You can change the knowledge base, services, prices, hours, staff and which languages your line uses, from the dashboard. You cannot edit the underlying agent or bring your own model.
Do I have to change my number?
No. You keep it and forward it, and you choose which calls go - busy, no answer, after hours, or everything.
What does it cost?
Rs 7,000 a month including 1,000 voice minutes, then Rs 7 a minute. No setup fee and no lock-in.
Which languages does it handle?
English, Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi and Bengali, including switching between them mid-call. It does not speak Gujarati or Punjabi.
Can I try it before deciding?
Call the number on this site and talk to our own agent. It is the same product, answering for us.
Call the AI on +91 79 7144 1998, or book a demo.
If this sounds familiar
- We keep missing calls - what is that costing?
- Customers ring after we close
- The line is engaged all morning
- Should I hire a receptionist?
- People book and then do not turn up
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