Simple, transparent pricing

FrontivaAI pricing.

Professional - ₹7,000/month, or ₹70,000 a year (two months free). Includes 1,000 voice minutes; beyond that it stays ₹7 a minute, billed per minute of connected call time.

Every plan starts with a free 7-day pilot on your own number - no credit card, no setup fee. Keep it only if it earned its keep in the week.

Enterprise - custom pricing for higher volumes, deeper integrations and custom deployment. Enterprise plans may carry a one-time onboarding fee depending on how much integration work is involved.

What a voice minute is

One minute of connected talk time. Billing starts when the call is answered, not when it starts ringing, and it is measured per minute rather than per call - a caller who asks one question and rings off does not cost the same as a full booking. The 1,000 included minutes are valid for the billing month and do not carry forward.

For most single-location businesses 1,000 minutes is more than a month of calls. A clinic taking around forty calls a day, averaging a minute and a half each, uses roughly 1,800 minutes - so budget the overage honestly rather than assuming the base plan covers you.

What the price does not change with

It is the same number in every city in India, in all eight languages, and in every industry. There is no per-user licence, no per-seat cost and no separate charge for the dashboard, the transcripts, the WhatsApp confirmations or the number itself. There is no setup fee and no lock-in - if it does not earn its keep, switch it off.

How to work out whether it pays

Ask your operator for last month's call detail record - Jio, Airtel and Vi all provide one - and count two things separately: calls that arrived outside your working hours, and calls that got a busy tone while you were open. Multiply the total by what one converted enquiry is worth to you. If that number is comfortably above ₹7,000, this pays for itself; if it is not, do not buy it. A full-time front-desk hire in a metro typically costs ₹15,000 to ₹30,000 a month in salary alone, before PF, training and the cover you need for leave - but the honest comparison is against your missed calls, not against a salary you may not have been paying.

Why we are not the cheapest

There are cheaper AI receptionists, and if the lowest per-minute rate is what you are shopping for, you will find one. We have priced this differently on purpose, and the reason is arithmetic rather than positioning.

A clinic does not take a hundred thousand calls a month. It takes a few hundred. Each one is a person who might become a patient worth many times what the whole month of service costs. When volume is low and the value of a single caller is high, the per-minute rate is close to irrelevant - what matters is the share of callers who end up booked. A system that is thirty percent cheaper and loses one extra patient a month is not cheaper.

So the money goes into the things that decide that share. The agent reads an appointment back and will not book until the caller agrees - a wrong booking costs more than a transfer. It detects language per utterance rather than once per call, so a caller who switches mid-sentence is followed rather than gradually misunderstood. Where it genuinely cannot help - Gujarati, Punjabi, a clinical question - it hands to a person instead of guessing, because a confidently wrong answer is the expensive failure, not an honest one.

And you get to check all of it. Every call is a written transcript you can read. The exact words the agent is permitted to say are on a screen, assembled from the live configuration so they cannot drift from what is really running. The booking funnel shows how many callers were answered, how many reached a conversation, how many asked about an appointment and how many left with one - and names the people who dropped out so you can ring them back. That last screen is the one that tells you whether any of this is working, and it is the reason to pay more for it.

If your calls are high-volume and low-value - delivery status, balance enquiries - buy the cheapest thing that answers. This is not built for that.

The full version of this argument, worked through on your own numbers, is here: why the cheapest AI receptionist is usually the expensive one.

Frequently asked questions

Is GST included in the price?

No. Rs 7,000 a month and Rs 7 per additional minute are exclusive of GST, which is charged at the applicable rate on top. You get a proper GST tax invoice every month with our GSTIN on it, so the input credit is claimable in the normal way.

Will I get a tax invoice for my accountant?

Yes, automatically, on the same date every month. It shows the plan fee, any minutes beyond the included 1,000, the GST line and our GSTIN. Add your business name, address and GSTIN once during onboarding and they appear on every invoice after that.

What is your refund policy?

The 7-day pilot costs nothing, so the decision to pay is made after you have heard it work. After that there is no lock-in and no notice period - cancel any time and the service runs to the end of the month you have paid for. Part months are not refunded, and you are not billed again after cancelling.

How do I pay?

UPI, NEFT or bank transfer against the monthly invoice. Annual billing is Rs 70,000, which is two months free.

How much does an AI receptionist cost in India?

FrontivaAI is ₹7,000 a month including 1,000 voice minutes, then ₹7 a minute of connected talk time. Paid annually it is ₹70,000, which works out as two months free. There is no setup fee and no lock-in, and the price is the same in every Indian city.

What counts as a billed minute?

One minute of connected talk time. Billing starts when the call is answered rather than when it starts ringing, and it is measured per minute rather than per call, so a thirty-second enquiry does not cost the same as a full booking.

Is there a free trial?

Yes. Every plan starts with a free 7-day pilot on your own number, with no credit card required and no setup fee. If it does not earn its keep in that week, you owe nothing; if you keep it, it is ₹7,000 a month from then on.

Is there a setup fee or a contract?

No setup fee, no lock-in and no notice period on the Professional plan - you can stop at the end of any billing month. Enterprise plans may carry a one-time onboarding fee where significant integration work is involved.

What happens if I use more than 1,000 minutes?

Additional minutes are ₹7 each, the same rate, billed per minute. Nothing is cut off mid-call and there is no penalty rate - the dashboard shows usage against the included minutes as the month goes on, so there is no surprise at the end of it.

Do unused minutes carry forward?

No. The 1,000 included minutes are valid for that billing month and do not roll over.

Does the price change by city, language or industry?

No. It is the same in every city in India, across all eight supported languages, and for every industry. There is no per-user licence and no separate charge for the dashboard, transcripts, WhatsApp confirmations or the phone number.

How does this compare with hiring a receptionist?

A full-time front-desk hire in a metro typically costs ₹15,000 to ₹30,000 a month in salary before PF, training and leave cover, and covers one shift in one language. The more useful comparison is against what your missed calls are worth: count the calls that arrived after hours and the ones that got a busy tone, and multiply by the value of one converted enquiry.

When should I not buy this?

If your front desk already answers essentially every call during working hours and your after-hours volume is negligible, it will not pay for itself. Pull your call detail record from your operator and check before you spend - we would rather tell you that now than have you cancel in month two.

Why is FrontivaAI more expensive than some other AI receptionists?

Because for a clinic or a studio the per-minute rate is the wrong variable. Volume is a few hundred calls a month and one caller can be worth many months of the fee, so what matters is the share of callers who end up booked - not what a minute costs. The price difference buys read-back confirmation before any booking, per-utterance language detection, an honest transfer where the agent cannot help, and a dashboard that lets you audit every call and see exactly where callers drop out.

What do I actually get for the higher price?

A written transcript of every call, searchable. A screen showing the exact words the agent is permitted to say, assembled from the live configuration so it cannot drift. The knowledge base it quotes prices from. Live calls with takeover to your own phone mid-conversation. Per-call cost against your included minutes. A missed-call list. And a booking funnel that shows how many answered calls became bookings, naming the people who dropped out so you can call them back.

Is a cheaper AI receptionist good enough?

For high-volume, low-value calls - delivery status, balance enquiries - very likely, and you should buy the cheapest thing that answers. For a business where one caller can be worth tens of thousands of rupees, the cheaper system has to lose only one booking a month to cost you more than it saves. Work it out on your own numbers rather than taking our word for it.

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