AI Receptionist for AC Repair and Service Businesses

In May the phone rings more than you can possibly answer. In December it barely rings at all.

An AC service business has the most extreme seasonality of any trade. For ten weeks the calls arrive faster than two people can take them, and every unanswered one goes to whoever picks up next - then for four months the line is quiet and a receptionist is an expense with nothing to do. FrontivaAI answers every call in the rush without you hiring for the peak, captures the make, model and problem so the technician arrives with the right part, and quietly works the AMC renewal list in the off-season.

Why these calls get lost today

In peak season the phone rings while both technicians are on rooftops and neither can answer
A caller with no cooling does not leave a voicemail - they ring the next number in the search results
The same six questions on every call: which brand, window or split, how old, what is it doing
Technicians arrive without the right gas or part because nobody captured the model
AMC renewals lapse silently because nobody has time to call last year's customers
Hiring a desk for the summer means paying for it through the winter

What happens on a call

Rings at 11 pm in May with no cooling - Answered on the first ring. Problem, brand and model captured, and the earliest genuine slot offered.
Asks what a service costs - Quotes only the rates you loaded - service, gas refill, installation. If something is not on your list it says a technician will confirm.
Wants someone today - Reads your live capacity and offers what you can actually honour. It does not promise a same-day visit you cannot make.
Has three units at two addresses - Captures both addresses and the unit count, so the visit is scheduled with the right duration.
Asks whether you handle their brand - Answers from the brand list you loaded rather than guessing.
Calls about a unit still under warranty - Captures the purchase details and flags it, so nobody quotes for work the manufacturer should do.
Rings in December to renew an AMC - Recognised by number, last year's contract found, renewal booked.
Starts in English and switches to Hindi - Follows the caller and stays in Hindi for the rest of the call.
Four callers at once during the rush - All four answered. There is no busy tone and nobody is put on hold.

How it works

The phone is answered - In under a second, 24x7, on your existing number - forwarded, not replaced.
It captures the machine, not just the person - Brand, type, rough age and what it is doing, because that decides what the technician carries.
It books a real slot - Against your live capacity, with a duration that matches the job.
Everyone is told - WhatsApp confirmation with your details, and the job on your dashboard with the model already written down.

What you see on your screen

Every call transcribed - Including the ones that did not book, which is where the lost jobs are.
Jobs with make and model - So the van is loaded before anybody leaves.
Missed-call list - Anyone the agent could not help, ready to ring back.
AMC renewal audience - Built from your own records, not an exported spreadsheet.

What changes, for whom

Single-technician outfits - The phone rings while you are on a roof. That is the whole problem.
Two to ten technician firms - Peak season volume without hiring a seasonal desk.
AMC-led businesses - Renewals chased in the quiet months instead of lapsing.
Dealer service centres - Brand-specific enquiries routed with the model already captured.

What it costs

₹7,000 a month including 1,000 voice minutes, then ₹7 a minute. Or ₹70,000 a year, two months free. No setup fee, no lock-in.

What it does not do

It does not diagnose a fault over the phone, and it will not guess whether something needs gas or a compressor.
It does not quote for work that is not on the rate list you load - it says a technician will confirm.
It cannot promise a specific technician by name, or an arrival window narrower than the slot you offered.
It does not handle spare-part availability or pricing unless you have loaded it.
Calls are transcribed, not recorded.

Frequently asked questions

Can it handle the summer rush?

Yes - up to four calls at the same time on one number, so nobody hears a busy tone at the exact moment the phone is worth most.

Does it capture the AC model?

Yes, and that is most of the point. Brand, window or split, rough age and the symptom are written down, so the technician leaves with the right parts.

Will it quote a price?

Only the rates you have loaded. For anything else it says a technician will confirm, rather than inventing a figure you then have to honour.

Can it chase AMC renewals?

Yes, as an outbound campaign built from your own customer records. You see who it would call before anything dials.

What does it cost?

Rs 7,000 a month including 1,000 voice minutes, then Rs 7 a minute. No lock-in, which matters when your season ends.

Call the AI on +91 79 7144 1998, or book a free demo.

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