AI Receptionist for Plumbers

A leak does not wait for office hours, and neither does the person ringing about it.

Plumbing is the trade where the value of answering is most obvious and the ability to answer is worst. The calls that matter arrive at night and at weekends, from people standing in water, and they are placed to three numbers in a row until somebody picks up. You cannot answer because both hands are occupied. FrontivaAI answers every one, works out quickly whether it is an emergency or a job that can wait, captures the address properly, and books it.

Why these calls get lost today

The best-paying calls come at night and at weekends, when nobody is at a desk
You cannot answer with your hands inside a cistern, and the caller will not ring back
Emergencies and quotable jobs arrive on the same number and sound similar for the first ten seconds
Addresses taken in a hurry are wrong, and the van spends forty minutes finding the building
Quoting over the phone without seeing the job creates an argument later

What happens on a call

Rings at 1 am about a burst pipe - Answered immediately. Treated as urgent, address and access captured, and routed to whoever you nominate for nights.
Asks how much a bathroom refit costs - Does not quote. Captures the scope and books a visit, because a refit quoted blind is a dispute waiting to happen.
Wants a tap changed sometime this week - Booked into a slot you have opened, with the job noted so you know what to carry.
Gives a vague address - Asks for the landmark, floor and flat number, and reads the whole thing back before booking.
Is a building society calling about recurring work - Recognised by number, with the history on the job when you open it.
Asks whether you cover their area - Answers from the service area you loaded rather than agreeing to everything.
Calls back to move a booking - Finds it by their number, moves it, and frees the original slot.
Speaks Hindi throughout - Handled in Hindi, including the address and the read-back.
Two emergencies at once - Both answered. Neither hears a busy tone.

How it works

The phone is answered - First ring, 24x7, on your existing number.
Urgent or not is settled early - A leak now and a quote next week are routed differently, and you decide what counts as which.
The address is captured properly - Landmark, floor, flat, read back before the job is confirmed.
Everyone is told - WhatsApp confirmation to the caller, the job on your dashboard with the address already correct.

What you see on your screen

Every call transcribed - Including the 2 am one you slept through.
Jobs with verified addresses - Read back on the call, so the van is not hunting.
Urgent flag and reason - Set from what the caller actually said.
Missed-call list - Anything the agent could not resolve, ready to ring back.

What changes, for whom

Sole traders - The phone is unanswerable for most of your working day.
Two to ten plumber firms - Nights and weekends covered without a rota for the phone.
Facility and society contracts - Recurring callers recognised, with their history attached.
Emergency-led businesses - The 1 am call is the profitable one and it currently rings out.

What it costs

₹7,000 a month including 1,000 voice minutes, then ₹7 a minute. Or ₹70,000 a year, two months free. No setup fee, no lock-in.

What it does not do

It does not quote for work nobody has seen, and it will not be talked into an estimate.
It cannot judge how serious a leak is - it captures what the caller says and applies the urgency rules you set.
It does not dispatch or route by proximity; it books into slots you have opened.
It cannot promise a named plumber or an arrival window narrower than that slot.
Calls are transcribed, not recorded.

Frequently asked questions

Will it answer at night?

Yes, on the first ring, every night. That is the single strongest reason plumbing businesses use it.

Can it tell an emergency from a routine job?

It applies the rules you set to what the caller said - not a judgement of its own. Anything it is unsure about goes to a person.

Will it quote a price?

Only rates you have published. For anything requiring a look, it books the visit instead.

Does it get the address right?

It asks for landmark, floor and flat, and reads the whole address back before confirming. That is the field most worth the extra ten seconds.

What does it cost?

Rs 7,000 a month including 1,000 voice minutes, then Rs 7 a minute. No setup fee, no lock-in.

Call the AI on +91 79 7144 1998, or book a free demo.

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