AI Receptionist for Electricians
The one trade where the wrong phone advice is genuinely dangerous.
Electrical work has a line the other trades do not. A plumber who guesses over the phone causes an argument; an electrician who guesses causes an injury. So the useful thing an AI receptionist does here is narrower and stricter than elsewhere: it answers every call, captures what is happening accurately, and refuses absolutely to suggest what the caller should check, switch off or touch. It books the visit and, where the caller describes something dangerous, it gets a person on the line.
Why these calls get lost today
- You are on a site or inside a distribution board and cannot take the call
- Callers ask what they should try themselves, which is the one thing nobody should answer casually
- A fault described vaguely wastes a visit, because the van arrives without the right gear
- Quotes given by phone are wrong and become arguments on site
- Builder and contractor calls arrive during the day, when you are least reachable
What happens on a call
- Asks what they should check before you arrive - Does not advise. Says an electrician will look at it, and books the visit.
- Describes burning smell or sparking - Treated as urgent and transferred to the number you nominate, without being asked to.
- Wants a quote for wiring a new flat - Captures scope, floor area and timeline, and books a site visit. No number is quoted.
- Calls about a tripping MCB - Captures the symptom, how often, and what is connected - enough for you to decide what to carry.
- Is a builder calling about a site - Captured as a contractor enquiry, with the site address and stage.
- Asks whether you do inverter or solar work - Answers from the service list you loaded, and says so plainly when you do not.
- Rings out of hours - Answered. Routine jobs booked, dangerous ones transferred.
- Speaks Marathi or Hindi - Followed in that language for the rest of the call.
- Wants to reschedule - Found by number, moved, and the original slot released.
How it works
- The phone is answered - First ring, 24x7, on your existing number.
- The fault is captured, not diagnosed - Symptom, frequency, what is connected - facts only.
- Danger goes to a person immediately - Burning, sparking, shocks and water near electrics are transferred without being asked.
- Everyone is told - WhatsApp confirmation, and the job on your dashboard with the fault written down.
What you see on your screen
- Every call transcribed - So a described fault is on record, in the caller's words.
- Urgent transfers and why - Every one visible, with the reason.
- Jobs with the fault captured - What it is doing, how often, what is on that circuit.
- Missed-call list - Anything unresolved, ready to ring back.
What changes, for whom
- Sole electricians - Unreachable for most of the working day, by the nature of the job.
- Electrical contractors - Builder and site calls captured while you are on another site.
- Maintenance firms - Recurring clients recognised by number.
- Solar and inverter installers - Enquiries qualified before anyone travels.
What it costs
₹7,000 a month including 1,000 voice minutes, then ₹7 a minute. Or ₹70,000 a year, two months free. No setup fee, no lock-in.
What it does not do
- It gives no electrical advice of any kind - not what to switch off, not what to check, not whether something is safe.
- It does not diagnose a fault; it records what the caller describes.
- It does not quote for wiring, installation or repair work that needs a site visit.
- It cannot promise a named electrician or a narrow arrival window.
- Calls are transcribed, not recorded.
Frequently asked questions
Will it tell callers what to check?
No, under any phrasing. It records what they describe and books an electrician. Anything that sounds dangerous is transferred to a person immediately.
What counts as urgent?
Burning smells, sparking, shocks and water near electrics are transferred without the caller having to ask. You can add to that list.
Will it quote?
Only published rates such as a visit charge. Wiring and installation work is booked as a site visit.
Does it work while I am on site?
That is the point. The call is answered whether or not you are reachable, and the job is on your dashboard when you next look.
What does it cost?
Rs 7,000 a month including 1,000 voice minutes, then Rs 7 a minute.
Call the AI on +91 79 7144 1998, or book a free demo.
If this sounds familiar
- We keep missing calls - what is that costing?
- Customers ring after we close
- The line is engaged all morning
- Should I hire a receptionist?
- People book and then do not turn up
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