AI Receptionist for Salons and Spas

The client who cannot reach you books at the next salon

FrontivaAI answers your salon phone on the first ring - at 9 pm, on Sunday, and while your front desk is mid blow-dry or taking a payment. It books into your real calendar, assigns a stylist automatically, quotes only the prices you entered, and confirms on WhatsApp with your Google Maps pin.

Why these calls get lost today

• The best booking calls come in the evening, after the desk has gone home
• Nobody can answer while a client is being paid or shampooed
• Clients searching 'salon near me' tap Call on the first result and move on if it rings out
• Bridal and colour enquiries are high value and are exactly the ones that get missed
• No-shows on a chair that could have been sold twice over

What happens on a call

• Taps Call at 9:40 pm, wants a cut before a wedding - Answered on the first ring. Offered the earliest genuine slot, and a stylist is assigned automatically.
• Wants 'sometime tomorrow afternoon' - Reads your live hours and chair capacity and offers only times you can honour. It never invents a slot and never double-books a stylist.
• Asks what a keratin or global colour costs - Quotes from the price list you entered. If a service is not on your list it says so rather than guessing.
• Asks about a bridal or party package - Books the consultation and notes the occasion and date, so you call back already knowing what they want.
• Asks whether you are open on Sunday - Reads the hours from your dashboard. Change them at 9 am and the AI is quoting them at 9:01.
• Starts in English, switches to Hindi - Follows in the same voice and stays in Hindi for the rest of the call.
• Rings while your desk is mid-service - Still answered. Your stylist is not interrupted and the caller is not put on hold.
• Wants to move or cancel - Finds the booking by their number and moves it - one booking afterwards, never two. The freed chair goes straight back on offer.
• Hangs up - WhatsApp confirmation with your Maps pin, then a reminder before the appointment.

How it works

1. The phone is answered - In under a second, 24x7, on your own studio number.
2. The AI understands the client - One question at a time - service, then day, then time - not an interrogation.
3. It books and assigns - Into your live calendar, with a stylist assigned automatically from who is actually in.
4. Everyone is told - WhatsApp confirmation to the client, the booking on your dashboard, a reminder before the slot.

What you see on your screen

• Calendar - today at a glance, by stylist.
• Bookings - every appointment in one list, whether the AI, your front desk or a walk-in created it.
• Clients - who called and what they booked. Returning clients are recognised by their number.
• Calls - every call with a full written transcript and summary.
• Front desk - your team books here, and those slots vanish from what the AI offers immediately.
• Hours and staff - opening hours, lunch, days off, which stylists are in.
• What the AI knows - your services, prices and address. Nothing outside this is ever said to a client.
• Minutes and quality - how many minutes you have used, and how every call scored.

What changes, for whom

• For the owner - One recovered bridal package usually pays for the month. Evening and Sunday calls stop leaking to the salon down the road.
• For the front desk - The phone stops competing with the client in the chair.
• For stylists - No interruptions mid-service, and no two clients booked into one chair.
• For clients - Somebody answers at 9 pm, and the confirmation arrives on WhatsApp.

What it costs

₹7,000 a month including 1,000 voice minutes, then ₹7 a minute. Or ₹70,000 a year, two months free. No setup fee, no lock-in.

What it does not do

• It speaks English, Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi and Bengali, not Gujarati and Punjabi - a client who speaks none of these needs your front desk.
• It cannot promise a named stylist. It takes the slot; your desk assigns the specialist.
• No hair or skin medical advice, and it never promises a treatment result.
• Calls are transcribed, not recorded - you get the written text of every call.
• It does not connect to salon-management software. The calendar and client list live in the dashboard we give you.

Frequently asked questions

Ask for a test number, or book a free demo.

If this sounds familiar

• We keep missing calls - what is that costing?
• Customers ring after we close
• The line is engaged all morning
• Should I hire a receptionist?
• People book and then do not turn up

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