How much does an AI receptionist cost in India?
Rs 7,000 a month, 1,000 voice minutes included, Rs 7 a minute after that.
Voice AI pricing in India is usually quoted in credits, with no stated conversion, which makes plans impossible to compare. We price in minutes because that is the thing you can count. One voice minute is one minute of connected call time, billed by the minute.
At a glance
| Professional | Enterprise | |
|---|---|---|
| Monthly | Rs 7,000 | Custom |
| Annual | Rs 70,000 (two months free) | Custom |
| Included minutes | 1,000 a month | By agreement |
| Beyond the included minutes | Rs 7 per minute | Volume rate |
| Phone number | One dedicated number | Multiple |
| Concurrent calls | Up to 4 | Higher |
| Setup fee | None | Depends on integrations |
| Lock-in | None | By agreement |
How to size it
Multiply your calls a day by their average length by the days you are open. A clinic taking 20 calls a day at 2 minutes over 26 days is about 1,040 minutes - right at the included allowance. About 1,000 minutes is a little over 30 calls a day at a minute each.
- Calls a day x average minutes x open days = monthly minutes
- Under 1,000: the plan fee is your whole bill
- Over 1,000: add Rs 7 for each extra minute
What is included at no extra cost
The dashboard, transcripts and summaries of every call, WhatsApp confirmations and reminders, the front-desk booking screen, logins for your team, and the loading of your services, prices, hours and staff during onboarding.
When not to buy it
If you answer nearly every call already and you miss almost nothing, this will not pay for itself - and we would rather say so than sell it. Work out what you lose in a normal week first: missed calls, times how many would have booked, times what one is worth. If that number is below Rs 7,000, do not buy it.
What you are comparing it against
The number only means something next to the alternative, and there are three. A full-time front desk in most Indian cities is Rs 15,000 to Rs 30,000 a month in salary before PF, covers one shift, takes one call at a time and goes on leave. A remote human answering service is priced per call or per minute with a monthly minimum, and usually takes a message rather than making a booking - which moves the work to your desk rather than removing it. Voicemail costs nothing and returns almost nothing, because Indian callers do not leave messages; they ring the next number on the list. Against those three, the question is not whether Rs 7,000 is cheap in the abstract, but whether it buys hours nobody is covering today.
- In-house front desk - Rs 15,000 to Rs 30,000 salary plus PF, one shift, one call at a time
- Remote human answering service - per call or per minute plus a monthly minimum, usually a message rather than a booking
- Voicemail - free, and ignored by most Indian callers
- FrontivaAI - Rs 7,000 a month, 1,000 minutes, four calls at once, 24x7 including Sundays and festivals
Cost per booking is the number that matters
A monthly fee is hard to judge and a cost per booking is not, so do the second sum instead of arguing about the first. Take the bookings the agent made last month from the dashboard and divide the bill by it. A clinic on the Professional plan that stays inside its included minutes pays Rs 7,000; if the agent booked forty appointments that month, each one cost Rs 175 to capture. Whether Rs 175 is good depends entirely on what an appointment is worth in your business, which is exactly why we would rather you ran this arithmetic than took our word for anything. The bookings count sits in the dashboard by month and by service so the sum is available without asking us for it.
- Monthly bill divided by bookings made in that month = your cost per booking
- Compare it against what one appointment is worth to you, not against what other software charges
- Do it again in month three - it usually improves as the knowledge base fills in
What the bill will not contain
Most of the confusion in voice AI pricing in India comes from what sits outside the headline number. Here is what is not charged separately.
- No setup or onboarding fee - loading your services, prices, hours and staff is part of going live
- No per-user charge, so your whole team can have logins
- No charge for WhatsApp confirmations and reminders, transcripts, call summaries or the dashboard
- No charge for the phone number - one dedicated number is included
- No credit conversion to decode. A minute is a minute of connected call time; ring time, hold and the gap between calls are not billed
- No lock-in and no notice period
A worked example, in rupees
The only sizing input is minutes, so the estimate is arithmetic rather than a quote. Calls a day, times average length, times the days you are open.
- A dental clinic open 26 days, 20 calls a day at about 2 minutes - 1,040 minutes, 40 over the allowance, so Rs 7,000 plus Rs 280 = Rs 7,280
- A salon open 26 days, 12 calls a day at about 90 seconds - 468 minutes, comfortably inside the allowance, so the flat Rs 7,000
- A multi-doctor practice, 45 calls a day at 2 minutes - 2,340 minutes, so Rs 7,000 plus Rs 9,380 = Rs 16,380, which is the point where an Enterprise volume rate is worth a conversation
Frequently asked questions
Is there a setup fee?
No. Loading your services, prices, hours and staff is part of onboarding.
What exactly is a voice minute?
One minute of connected call time. Ring time, hold and silence between calls are not charged, and there is no credit conversion to work out.
Do unused minutes carry forward?
No. They are valid for the billing month.
Is there a contract?
No lock-in and no notice period. Run it a month on your real number and switch it off if it did not pay for itself.
What does it cost to add a second location?
That is an Enterprise conversation - a second number and separate data, priced on usage.
How much does an AI receptionist cost per month in India?
Rs 7,000 on the Professional plan, which includes 1,000 voice minutes. Past that it is Rs 7 a minute. Annual is Rs 70,000, which is two months free. Enterprise is priced on your usage.
Do I pay per call?
No. You pay a flat monthly fee with minutes included, and only connected call time counts towards them. Per-call pricing is how human answering services bill, and it is the reason their invoices move around.
Is it cheaper than hiring a receptionist?
On the fee alone, yes - Rs 7,000 against Rs 15,000 to Rs 30,000 plus PF. But that is the wrong comparison if you already have somebody at the desk, because the agent is not there to replace them. It answers what they cannot: the second caller during a rush, and everything after closing.
Is the cheapest AI receptionist the right one?
Usually not, and the cost shows up somewhere other than the invoice - a bot that mishears bookings, cannot transfer, or does not speak the language your callers use. Judge it on cost per booking rather than cost per month.
What happens if I go over my included minutes?
Nothing stops working. The extra minutes are billed at Rs 7 each on that month's invoice, and the dashboard shows your usage during the month so it is never a surprise at the end of it.
Ask for a test number, or book a demo.
If this sounds familiar
- We keep missing calls - what is that costing?
- Customers ring after we close
- The line is engaged all morning
- Should I hire a receptionist?
- People book and then do not turn up
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