Clinic Scribe

On-premise AI clinical notes for Indian clinics: the recording never leaves your clinic

Talk to your patient the way you always do. A small computer in your clinic transcribes the consultation, writes a structured clinical note in English, and shows you where every line came from. You correct it and sign it. The audio is processed on that computer, deleted once it is transcribed, and never sent to any cloud.

What is an on-premise AI scribe?

An AI scribe listens to a consultation and drafts the clinical note. Most upload the recording to a cloud server. Clinic Scribe does all of it on a computer we install in your clinic, so the consultation never leaves the building.

• Records on the clinic tablet, with recording consent confirmed each visit
• Transcribes English, Hindi, Telugu, Tamil and Urdu, including mixed speech
• Drafts a structured note: complaints, history, medications, plan, follow-up
• Shows the words in the consultation behind every line
• Nothing is filed until the doctor signs

How it works

1. Record - Tap Record on the clinic tablet after confirming consent; a live meter shows the mic is hearing you
2. Pause - Pause for an examination or a phone call; paused time is not recorded
3. Stop and see the next patient - The note is written in the background on the clinic computer
4. Review - Every fact sits beside its source; anything unsupported must be checked before you can sign
5. Sign - Medications and risk ticked line by line; signed notes cannot be overwritten
6. Hand over - Print on your letterhead, or send the signed PDF from the clinic's own WhatsApp

Features

• On-premise by design - Transcription and note-writing run on the clinic computer; no cloud, ours or anyone's
• Audio deleted after transcription - Every deletion is logged with a time you can show
• Evidence beside every line - Each fact in the note is linked to the words it came from
• Checks that block signing - Quotes not in the transcript, stop/continue disagreements, dose mismatches and likely misheard drug names
• No note from silence - A dead microphone produces a warning, never a note made up from nothing
• Signed is signed - Later changes are dated amendments with a reason; the original is kept
• Your letterhead or your pad - A print layout designed once, or space left for a pre-printed pad
• Nightly encrypted backup - To a drive in your clinic, with the key kept off the computer

Who it is for

• General practice - High-volume OPDs where notes are written between patients
• Specialist clinics - Dermatology, paediatrics, diabetology and other outpatient practices
• Multilingual practices - Consultations that move between English and an Indian language
• Privacy-conscious clinics - Practices that do not want consultation audio leaving the building

What an AI medical scribe is, and what this one is not

An AI medical scribe listens to the consultation and drafts the clinical note, so the doctor reviews and signs instead of typing. It is not dictation software: you do not dictate a note at the end, you simply talk to the patient. It is not an EMR either: it produces a signed note you print or send, and it does not write into a hospital system today. And it is not a clinician. It never diagnoses, never prescribes, and never produces billing codes. A differential you think aloud stays a differential in the note, attributed to what was said.

• You talk to the patient as usual; the tablet records with consent confirmed
• The note is drafted in the background while you see the next patient
• You review it with the evidence beside every line, correct it, and sign
• The signed note is printed on your letterhead or sent on WhatsApp

Cloud scribe or on-premise: where the consultation goes

Most AI scribes upload the recording to a cloud server, where the transcription and the note are produced. Clinic Scribe does both on a small computer we install in your clinic. The consultation audio is processed there, deleted as soon as it is transcribed, and every deletion is logged with a time you can show. The trade-off is real and worth knowing before you choose: an on-premise scribe needs a power point, a shelf and your clinic WiFi, and the note is written in the background between patients rather than appearing in seconds. In return, there is no upload to explain to a patient, and no third-party server holding a recording of the consultation.

• Audio: deleted from the clinic computer once transcribed
• Notes and transcripts: on the clinic computer, on an encrypted disk
• Backups: nightly and encrypted, to a drive in your clinic, with the key kept off the computer
• Access: a clinic passphrase over a secure connection, on your own WiFi

Why every line shows its evidence

The risk with any AI-written note is not that it is badly written. It is that it is fluent and wrong: a symptom the patient never mentioned, a medicine stopped that the note says to continue, a dose that changed between the conversation and the page. So the scribe does not ask to be trusted. Every fact in the draft sits beside the words in the consultation it came from, and four kinds of problem must each be checked and ticked before the note can be signed. Medications and the risk section are ticked line by line, because a signature alone is not enough. Once signed, the note cannot be overwritten; a later change is a dated amendment with a reason, and the original is kept.

• A quote that does not appear in the transcript
• A stop or continue that disagrees with what was said
• A dose in the note that differs from the dose spoken
• A drug name that may have been misheard by speech recognition

Indian languages, mixed speech and drug names

Consultations in Indian clinics move between languages, often within one sentence. The scribe transcribes English, Hindi, Telugu, Tamil and Urdu, including switching mid-sentence, and writes the note in English with drug names, doses and numbers copied exactly as spoken. Drug names are its weakest point, as they are for every speech system: a brand can be misheard as a near neighbour. It flags likely mishearings for you to check and never corrects them silently. Accuracy for Telugu, Tamil and Urdu is measured in your own pilot, on your own patients, before you rely on it - we would rather you saw the number for your clinic than trusted one we printed here.

When a parent or companion is in the room

A mother mentions her own thyroid tablets while her child is being seen; a son lists his father's medicines and then his own. The scribe separates speakers before the note is written, so that a companion's medicines are kept out of the patient's list, and when its checks disagree about whose medicine something is, it stops and asks you. Two voices are separated well in our testing. A third voice that sounds close to another is harder, and we are still measuring it on real clinic recordings, which is why the companion check is something the doctor confirms, not something the system decides on its own.

DPDP Act, consent and who is responsible

India's Digital Personal Data Protection Act is in force, with full enforcement from 13 May 2027, and under it the clinic is the Data Fiduciary for its patients' data. We act as the processor under a signed data processing agreement. The scribe asks you to confirm the patient agreed to recording before every consultation, logs every deletion, and lets the clinic erase a patient's records in one logged action, after checking whether medical records rules require you to keep them. No product makes a clinic compliant on its own: consent, records and retention remain the clinic's decisions. Keeping the recording inside the building is simply one less thing to explain.

How FrontivaAI handles data · Data processing agreement

What it does not do, so there are no surprises

Four things it is prevented from doing by the system rather than by good behaviour: it cannot write a note from a near-silent recording, it cannot let you sign while a flagged line is unchecked, it cannot overwrite a signed note, and it cannot send the audio anywhere. Beyond those, it is not a medical device and makes no compliance claim; it does not diagnose, prescribe or code; it does not promise to save you a set number of minutes. Published trials of AI scribes report modest savings per note rather than hours a day, so measure it in your own pilot instead.

Scribe and receptionist: two different jobs

FrontivaAI's AI receptionist answers the clinic phone, books the appointment and sends the WhatsApp confirmation, and that runs in the cloud because a phone call has to. Clinic Scribe starts where the receptionist stops: inside the consulting room, writing up what was said, and it runs on the clinic's own computer because a consultation should not leave it. A clinic can use either one without the other.

AI receptionist for hospitals and clinics · AI receptionist for dental clinics · Appointment scheduling for doctors

A two-week pilot, measured your way

Day 0 is a site survey: the consulting room, where the microphone goes, your printer. Day 1 we install the computer, the microphone and the clinic tablet, design your letterhead once and set up WhatsApp sending from the clinic's own number. On days 2 and 3 we sit in clinic with you, then read the first week's notes together. The success measure is agreed in writing before day one. If it is not met, we take the computer back, there is no fee, and every signed note stays yours.

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Frequently asked questions

If this sounds familiar

• We keep missing calls - what is that costing?
• Customers ring after we close
• The line is engaged all morning
• Should I hire a receptionist?
• People book and then do not turn up

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