AI Receptionist for Car Dealerships & Service Centres
The service line is engaged all Saturday morning, which is when everybody rings
A dealership phone takes two completely different calls - somebody booking a service, and somebody enquiring about a car - and both arrive in the same Saturday-morning rush when every line is busy. FrontivaAI answers on the first ring in the caller's language, books the service slot into your real calendar, captures which model a buyer is interested in and their budget, and sends a written confirmation. Anything it cannot answer - a repair estimate, a specific on-road price - goes to your team rather than being guessed at.
Why these calls get lost today
- Every line is engaged on Saturday morning and callers go to the dealer down the road
- Service bookings taken verbally get written on a pad and lost
- Sales enquiries arrive after 8 PM, when the showroom is shut
- The same questions - are you open, where are you, do you service this model - eat the day
- Nobody knows how many buyers rang and never got through
What happens on a call
- Service booking for Saturday - Slot checked against your real calendar, booked, read back, and a written confirmation sent.
- Test-drive enquiry at 10 PM - Model, budget and preferred time captured, appointment offered for the next working day.
- Caller asks for a repair estimate - Not guessed at. The agent says the service advisor will confirm after inspection, and books the slot.
- Caller asks the on-road price of a variant - Quoted only if you loaded it; otherwise the team confirms. It never invents a figure.
- Caller speaks Hindi and switches to English - Followed mid-sentence, without a menu and without asking which language they prefer.
How it works
- Caller rings your existing number - Conditional forwarding sends only what you miss - your number stays on your board and your listings.
- The agent works out which call this is - Service, or sales. The two go down different paths from the first reply.
- Service: the slot is booked - Checked against your real workshop calendar, read back, confirmed, written confirmation sent.
- Sales: the enquiry is qualified - Model, budget, timeline and whether they have a car to exchange - captured before anyone rings back.
- Your team picks up a written record - Full transcript plus the captured details, in the dashboard.
What you see on your screen
- Every call as a written transcript - Both sides, searchable - so you can see which models people actually ask about.
- Service bookings and sales enquiries, separated - Two different lists, because they are two different jobs.
- The exact words the agent may say - Assembled from live configuration, so it cannot drift from what is running.
- Missed-call list - The Saturday-morning calls that never reached anybody.
- Per-call cost - Against your included minutes, with alerts before the limit.
What changes, for whom
- Single-location dealerships - One line, and a rush every weekend.
- Independent service centres - Bookings are the whole business and the phone is the only channel.
- Multi-brand used-car dealers - Sales enquiries arrive at all hours and go stale within a day.
- Workshops with a busy service advisor - The advisor stops answering the phone mid-job.
What it costs
₹7,000 a month including 1,000 voice minutes, then ₹7 a minute. Or ₹70,000 a year, two months free. No setup fee, no lock-in.
What it does not do
- It does not give repair estimates or diagnose a fault - the service advisor confirms after inspection.
- It quotes prices only from what you load into the knowledge base, and never invents one.
- It cannot tell a caller whether their car is ready unless that status is in the system it can read.
- It does not keep audio recordings. You get the written transcript.
- It will not negotiate on price or approve a discount.
Frequently asked questions
Can it tell service calls apart from sales enquiries?
Yes - they go down different paths from the first reply. A service call ends in a booked workshop slot; a sales enquiry ends with the model, budget and timeline captured for your team to follow up.
Will it quote a repair estimate?
No. It says the service advisor will confirm after inspection, and books the slot. Guessing an estimate on the phone is the one thing that reliably makes a customer angry later.
Can it book into my workshop calendar?
Yes - against your real availability, reading the slot back and waiting for agreement before booking. It will not offer a bay you do not have.
Does it handle Hindi and regional languages?
A full conversation in English, Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi or Bengali, following a caller who switches mid-sentence.
What happens on Saturday when everything is busy?
It answers up to four callers at once, so nobody hears an engaged tone. That is usually the single biggest reason a dealership buys this.
What does it cost?
Rs 7,000 a month including 1,000 voice minutes, then Rs 7 a minute of connected talk time. No setup fee, no lock-in.
Ask for a test number, or book a free demo.
If this sounds familiar
- We keep missing calls - what is that costing?
- Customers ring after we close
- The line is engaged all morning
- Should I hire a receptionist?
- People book and then do not turn up
Home · Pricing · Use cases · Industries · Comparisons · Products · Blog · Book a demo · All solutions · Hear a demo call
For doctors: Clinic Scribe, an on-premise AI medical scribe
Legal: Privacy Policy · Terms of Service · Cookies · Image credits · Security and trust · Acceptable use
{/* __FV_PRIVACY_V1__ */} {/* __FV_FOOTLINKS_V3__ /solutions/ had ZERO inbound links and it is the page that lists every comparePages entry, including all 25 service x city pages. */}AI receptionist for dental clinics · salons · coaching institutes · real estate agents · hospitals · diagnostic labs · AC repair · plumbers · electricians · appliance repair
Common questions: what it costs in India · does it speak Hindi · does it speak Telugu · does it speak Tamil · does it speak Kannada · does it speak Malayalam · does it speak Bengali · does it speak Gujarati · does it work with call forwarding · does it send a WhatsApp confirmation · can it transfer to a person · what if it does not understand
Compare: vs voicemail · vs a chatbot · vs forwarding to your mobile · Vapi alternative · Retell AI alternative · Bolna alternative · Exotel alternative · Knowlarity alternative · Ozonetel alternative · Gnani alternative · Yellow.ai alternative · SquadStack alternative · Haptik alternative · virtual receptionist India
{/* __FV_FOOTLINKS_V2__ these and the four new language pages were in Navbar.tsx only, which is React and never reaches a crawler - the same miss as __FV_CITY_CRAWL_V1__ */}AI receptionist by city: across India · Hyderabad · Bengaluru · Chennai · Delhi NCR · Mumbai · Pune · Kolkata · Ahmedabad · Jaipur · Surat · Lucknow · Indore · Bhopal · Nagpur · Chandigarh · Visakhapatnam · Vijayawada · Coimbatore · Madurai · Kochi · Mysuru