AI Receptionist for Law Firms & Advocates
A new client rings once. If nobody answers, they ring the next advocate on the list.
Legal enquiries do not wait. Someone facing a notice, a property dispute or a summons rings during a break at work, late in the evening, or on a Sunday - and if the chamber line rings out they call the next name on the list. FrontivaAI answers on the first ring in the caller's language, takes down what the matter is about, books a consultation into your real diary, and sends a written confirmation. What it will never do is give legal advice or an opinion on their chances: that goes to you, with the intake already written down.
Why these calls get lost today
- New-matter calls arrive outside chamber hours and go unanswered
- Junior staff take a name and a number, and the matter type is lost
- Consultations are booked verbally and forgotten by both sides
- The same three questions - do you handle this, what does a consultation cost, where are you - take up the clerk's whole morning
- A caller in distress gets a busy tone and never rings back
What happens on a call
- A property dispute enquiry at 9 PM - Answered, matter type and the other party's name captured, consultation offered for the next working day, written confirmation sent.
- Caller asks whether they will win - The agent does not answer that. It says the advocate will assess after reading the papers, and books the consultation.
- Existing client asking about their hearing date - Routed to you or the clerk rather than guessed at - court dates are never read out from memory.
- Caller speaks only Telugu - The whole conversation happens in Telugu, including the date and time read-back.
- Someone asking for free advice - Handled politely once, then offered a paid consultation - no argument, no repetition.
How it works
- Caller rings your existing number - Conditional forwarding sends only the calls you miss - your number stays on your board and your Justdial listing.
- The agent answers and listens - It establishes what the matter is about in the caller's own words, without asking for a phone number it already has from caller ID.
- Intake is captured - Matter type, the other party if named, urgency, and whether papers already exist.
- A consultation is offered - Only from your real availability, and only in the hours you set. It reads the slot back and waits for a yes before booking anything.
- You get the file before the meeting - A written transcript of the whole call plus the intake summary, in the dashboard.
What you see on your screen
- Every call as a written transcript - Both sides, in the language it was held in, searchable - so you can see how many people rang about a matter type you do not advertise.
- New-matter intake list - What each caller said the matter was, before anyone spent an hour on it.
- The exact words the agent may say - Assembled from the live configuration, so what you read is what is running on your line.
- Missed-call list - The calls that ended before a conversation started - previously invisible.
- Live call take-over - Pull a call in progress to your own phone; the conversation so far comes with you.
What changes, for whom
- Sole advocates and small chambers - The line rings out whenever you are in court, which is most of the day.
- Litigation practices - High enquiry volume, and the first call decides who gets the brief.
- Corporate and property practices - Longer sales cycles where the intake matters more than the speed.
- Firms with a clerk - The clerk stops being interrupted and starts working from a written intake list.
By city
What a first call looks like differs by practice and by place - notices and tribunals across NCR, commercial and existing-client traffic in Mumbai, scope questions in Bengaluru, and property and family matters explained in Tamil in Chennai.
Delhi NCR · Mumbai · Bengaluru · Chennai
What it costs
₹7,000 a month including 1,000 voice minutes, then ₹7 a minute. Or ₹70,000 a year, two months free. No setup fee, no lock-in.
What it does not do
- It does not give legal advice, an opinion on the merits, or any indication of likely outcome - that is the whole point of the consultation.
- It does not quote fees beyond the consultation fee you load into the knowledge base.
- It will not confirm a hearing date or a case status from memory - those go to a person.
- It does not keep audio recordings. You get the written transcript.
- Confidential matters still belong with you: the agent captures what the caller volunteers and nothing more.
Frequently asked questions
Will it give legal advice to my callers?
No, and that is enforced rather than left to the agent's judgement. Any question about the merits of a case, likely outcome, or what the caller should do is answered by saying the advocate will assess after reading the papers, and the consultation is booked. Test it during a demo by asking whether you would win.
Can it book a consultation into my diary?
Yes - it checks your real availability, offers only slots you actually have, reads the time back and waits for agreement before creating anything. It will not book into court hours you have blocked.
What does it capture for a new matter?
What the matter is about in the caller's own words, the other party if they name one, how urgent it is, and whether papers already exist. It arrives as a written intake against the call transcript.
Does it work in Telugu and Hindi?
Yes - a full conversation in English, Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi or Bengali, following a caller who switches mid-sentence. Dates and times are spoken as words in that language.
Is client confidentiality a problem?
The agent captures only what the caller volunteers, keeps no audio, and stores a written transcript you control. Ask for the data retention policy and the data processing agreement before you sign - we publish both.
What does it cost?
Rs 7,000 a month including 1,000 voice minutes, then Rs 7 a minute of connected talk time. No setup fee, no lock-in.
Ask for a test number, or book a free demo.
If this sounds familiar
- We keep missing calls - what is that costing?
- Customers ring after we close
- The line is engaged all morning
- Should I hire a receptionist?
- People book and then do not turn up
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