Can an AI Scribe Understand a Hindi or Telugu Consultation?
By Tanmay Mathur · Published 2026-10-07
"BP one twenty by eighty hai, sugar one forty" - one sentence, two languages, three numbers in English. This is the sentence an AI scribe in India has to get right.
How Indian consultations actually sound
Very few consultations in India are in one language. A doctor asks in Hindi, the patient answers in Hindi with English medical words, and almost everyone says numbers in English: "sugar one forty", "HbA1c seven point eight", "Telma forty". In Hyderabad the same happens in Telugu, in Chennai in Tamil, in the Old City in Urdu.
A speech model trained on clean single-language audio struggles with exactly this. And the parts it struggles with - numbers, doses, drug brands - are the parts of a note that matter most.
Why numbers are the hard part
Indian-language speech models write an English word in the script of the sentence around it: "सेवन पॉइंट एट", "వన్ ఫార్టీ". A note model reading that may guess wrong: 7 instead of 7.8, or 1,40 instead of 140. Clinic Scribe reads English number words in every Indian script and in the Indian-English way doctors say them:
- "one twenty by eighty" becomes 120/80, and "one forty" becomes 140
- "two fifty mg" becomes 250, "seven point eight" becomes 7.8
- "twenty-first March" becomes the 21st, "five thirty baje" becomes 5:30
- "D three sixty K" is vitamin D3 60K, never 360
Where the meaning is ambiguous - "for twenty days" is not 420, "fifty to sixty" is not 52 - it adds nothing rather than guess.
When part of a number is not heard
Sometimes the recording loses the end of a number: "HbA1c seven point..." and then nothing. A careless note writes "HbA1c 7". The scribe notices the unfinished decimal and stops the doctor before signing, with the line it came from, so the real value is checked.
Indian drug brands
A scribe that knows "metformin" but not Glycomet, or "pantoprazole" but not Pan 40, will mishear half a prescription. Clinic Scribe knows Indian brands across ten specialties - Telma, Thyronorm, Dolo 650, Nexito, Foracort, Urimax, Gonal-F and hundreds more - flags a name it may have misheard, and blocks signing when a dose is outside the usual range, like "Telma 400" where 40 was meant.
Measure it on your own patients
No vendor's language claim is worth as much as your own consultations. In a Clinic Scribe pilot the accuracy for your languages is measured on your own patients before you rely on it, and you read and sign every note either way.
Frequently asked questions
Which Indian languages does Clinic Scribe understand?
English, Hindi, Telugu, Tamil and Urdu, including switching mid-sentence. The note is written in English.
Does it translate drug names?
No. Brand and drug names are kept as said, in English letters, and likely mishearings are flagged for you to check.
What if the patient answers just "nahi"?
A bare "no" to a question the doctor asked must reach the note as a denial; if the note drops it, the doctor is asked before signing.
Related
Keep reading
- Post-Event Follow-Up Call Scripts: What the AI Says to 500 Trade-Show Leads
- AI Medical Scribe in India: Should the Consultation Leave Your Clinic?
- When a Patient Says No to Being Recorded
See how Clinic Scribe handles Indian languages
If this sounds familiar
- We keep missing calls - what is that costing?
- Customers ring after we close
- The line is engaged all morning
- Should I hire a receptionist?
- People book and then do not turn up
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