Use Case
AI Receptionist for Hotels & Hospitality
24/7 Guest Call Answering & Booking Enquiries
Handle room reservations, guest queries, check-in information, and concierge requests automatically. Provide pricing, availability, and amenity details in multiple languages — around the clock.
The Challenge
Why businesses need this
✕Front desk overwhelmed during check-in/check-out rush
✕After-hours booking calls go unanswered
✕Multilingual guests struggle with language barriers
✕Peak season call overflow leads to missed reservations
✕Concierge requests pile up during busy periods
What FrontivaAI Handles
AI Capabilities
Room reservation booking & availability checks
Check-in/check-out information sharing
Amenity, facility & restaurant queries
Multi-language guest support — 30+ languages
Special request handling & escalation
Group booking coordination
Guest feedback collection post-stay
Peak season overflow call management
How it Works
Simple. Scalable. Reliable.
01
Guest Calls
AI answers instantly in their preferred language
02
Request Captured
Reservation, enquiry, or concierge need identified
03
Resolved or Routed
Booking confirmed or request forwarded to staff
04
Confirmation Sent
WhatsApp/SMS with booking details
24/7
Reservation Handling
30+
Languages Supported
Zero
Missed Booking Calls
FAQ
Frequently Asked Questions
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