Use Case
AI Data Collection & Verification
Automate Document Follow-ups & Complete Verifications 2x Faster
Stop chasing candidates and customers for missing documents. FrontivaAI automates follow-ups through intelligent voice calls, WhatsApp, and SMS reminders — helping verification teams close files faster and meet SLA timelines effortlessly.
The Challenge
Why businesses need this
✕Candidates delay sending documents — payslips, certificates, ID proofs
✕Agents spend hours calling and messaging just to remind
✕Delays pile up, SLAs slip, client satisfaction drops
✕40-60% of turnaround time is lost chasing documents
✕Language barriers with regional candidates
What FrontivaAI Handles
AI Capabilities
Automated voice calls for document reminders
WhatsApp & SMS with secure upload links
Smart adaptive scheduling — if they say "tomorrow", AI calls tomorrow
Live tracking dashboard for pending/received documents
Instant escalation when cases age beyond thresholds
Multilingual support — English, Hindi, Tamil, and more
OTP-verified secure document upload
Timestamped audit logs for every interaction
How it Works
Simple. Scalable. Reliable.
01
Data Synced
Candidate list and required documents loaded automatically
02
AI Follows Up
Voice calls + WhatsApp messages sent for missing documents
03
Smart Reminders
Adaptive scheduling based on candidate responses
04
Tracked & Escalated
Dashboard shows status; aging cases auto-escalated
50%
Reduction in TAT
60%
Savings on Follow-up Cost
2x
Higher Candidate Response Rate
FAQ
Frequently Asked Questions
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